In the workplace, it’s not enough to be skillful and talented. Communication in the workplace is also just as important to create and maintain a positive work environment. Think about this, each department serves a unique purpose, and these purposes need to be integrated to serve a common goal. But how will you be able to integrate these purposes or tasks if your departments don’t communicate well?
Miscommunication is pretty much common in the workplace. In fact, statistics show that 69% of managers are uncomfortable communicating with employees in general. It goes to show that there’s a need to improve workplace communication based on the statistics alone. And even if we disregard those statistics and studies, the importance of good communication runs within the workplace. Here are some of the main importance of strong communication in the workplace.
Importance of Good Communication in the Workplace
1. Workplace communication helps introduce new ideas.
When employees do not fear rejection from their colleagues, they are more likely to present their thoughts and ideas. And from these thoughts and ideas, innovation stems. Keep in mind that innovation is highly dependent on simples ideas, and an organization that promotes good communication promotes innovation as well.
2. Good relationship among team members
An effective team is all about how team members communicate and collaborate. When all the team members are on the same page, it is more likely that they will build a healthy relationship even outside the workplace. A healthy relationship will go a long way toward employee satisfaction.
3. Communication in the workplace promotes growth
Communication goes two ways — internally and externally. You need to ensure strong lines of communication within the workplace, and at the same time, you must also establish solid communication with your clients. By doing this, your company will have a bigger room for growth and advancement.
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4. Better management
What makes a good and effective workplace? Great leaders.
One characteristic of a great leader is being a strong communicator. And when a leader knows how to communicate well with his team, it is easier to delegate activities, manage conflicts, and build relationships. Always remember that a successful company starts with how well a leader manages his team.
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5. Employees feel more secure
We’ve all been there — waiting for feedback from our boss so that we know if we are on the right track. It’s hard to work when we don’t receive feedback from our superiors. That’s why with good workplace communication, employees feel more secure because they receive feedback and updates from superiors.
Tips on How to Improve Good Communication in the Workplace
1. Offer your full attention
It doesn’t matter whether you’re in a group meeting or with just one employee, you must give your undivided support to improve how you’re received. When talking to someone, it is only right that you look at them straight in the eye instead of looking at your phone or elsewhere. Additionally, people tend to tune out due to a lack of focus. Make sure to maintain eye contact during conversations and put all other thoughts aside to convey your focus.
2. Be mindful of how you communicate
Be frugal with your words. As much as possible, try to avoid fluff and fillers. Emphasize important points and pause to take questions. Aside from that, you should know that words are only a fraction of your message. You must also make sure that you are maintaining a relaxed stance and facial expression while speaking to your employees. After all, body language and tonality greatly contribute to the effectiveness of your message.
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3. Define your goals and expectations
A manager needs to make sure that he defines his objectives and expectations clearly and precisely. By doing this, the whole team will be aware of what has to be done, and it will save them from possible problems in the future.
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4. Choose the best medium
Communication can be done through face-to-face or email. While face-to-face communication is the best way to talk to your employees, it is not always an option. For example, simple project updates can be done through your office chatbox.
5. Inspire your team to communicate
Communication is the act of exchanging information. As a leader, it is your role to inspire your team to participate in communicating just as much as you communicate with them. Let them know that you encourage ideas and that your team is open to opinions without any form of judgment. Make sure that you plan ahead for meetings so that your team can prepare for their proposal and suggestions.
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Improved workplace communication may not happen overnight, but you need to stick with these tips to reap the reward. You can always check in with a mentor whenever possible so that you can talk about how to improve communication between you and your team.
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